Terms of Service – ShopNellz

Effective Date: July 21, 2026

Welcome to ShopNellz. By accessing or purchasing from our website, you agree to these Terms of Service. If you do not agree, please do not use our services.

1. About ShopNellz

ShopNellz is an online reseller offering a range of products. All purchases made through our website are subject to these Terms.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to make purchases through our website.

3. Orders

• All orders are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order at our discretion.
• If an order is cancelled after payment, you will receive a full refund for the amount paid.

4. Pricing

• Prices are displayed in GBP (£).
• We may update prices at any time without prior notice.
• Obvious pricing errors may result in an order being cancelled and refunded.

5. Payments

We accept secure payment methods offered during checkout. Your order will only be processed once payment has been successfully received.

6. Shipping

• Shipping times are estimates and are not guaranteed.
• ShopNellz is not responsible for delays caused by couriers, customs, weather, or other events outside our control.
• Risk in the goods passes to you upon delivery.

7. Returns & Refunds

If you are purchasing as a UK consumer, your statutory rights under the Consumer Rights Act 2015 and other applicable consumer laws remain unaffected.

Returns may be accepted in accordance with our Returns Policy. Refunds may be refused where products have been used, damaged after delivery, or returned outside the applicable return period, unless required by law.

8. Product Information

We aim to ensure product descriptions and images are accurate. However, colours, packaging, and minor details may vary depending on the manufacturer or display settings.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with the website’s operation or security.
• Submit false or misleading information.
• Engage in fraudulent payment activity.

10. Intellectual Property

All website content, including logos, branding, graphics, text, and design elements, belongs to ShopNellz or its licensors and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, ShopNellz shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or products. Nothing in these Terms excludes liability that cannot legally be excluded.

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updated versions will be posted on this page and take effect immediately upon publication.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For any questions regarding these Terms of Service, please contact ShopNellz using the contact details provided on our website.